In a world where businesses are moving towards a global cyberspace market, outsourcing is something that companies are increasingly using. Outsourcing is simply looking beyond your manpower’s capabilities and entrusting tasks and projects to external experts to take care of, generally more efficiently than you can. There are several things to be gained by outsourcing certain projects.
The main benefit of outsourcing is that you get to focus on what you do best. For instance, a lot of businesses maintain a presence on Social networking sites. Given the time commitment needed to do this truly successfully, considering rather than doing this yourself, you can outsource it to a company who does it for a price.
Well you may wonder how is it beneficial for me to pay for someone to do something that I can do myself.
For one, your hourly rate may be more expensive than those you can hire in outsourcing companies. Countries like the Philippines offer services for as low as $15 an hour. Let’s say your hourly rate is $40. If you outsource the maintenance of your Social Network presence you get to save $25.
Not only that, you free your time to deal with more relevant tasks that only you can do. By delegating the tasks that you are not an expert on, you get to concentrate on capitalizing on what you are good at.
If you think “but I could employee someone locally to be responsible for our companies social media presence” – of course that is an option, but let us consider this in more detail first. Because you are hiring someone who is an expert in the social media area, you will have to pay them a competitive market rate salary, as well then also being responsible for all the government reporting and taxation requirements that go along with engaging employees. You also need to spend money on all the equipment that employee will need to carry out the job you have employed then for. Whereas, if you outsource the task, all you need to worry about paying is the hourly rate and that is it.
Not that we are saying that you fire everyone and outsource everything. There are jobs that only in house personnel can do. Sales people need to be out on the field to generate sales. Managers are needed to manage your staff. Not to mention the maintenance staff and clerical personnel who keep the company running.
Concentrate on the things that are trending in the outsource industry. IT related projects are commonly outsourced. There is a larger pool of talented professionals across the ocean that you can tap into and hire for specific periods.
There are many countries, such as the Philippines, China, Russia and India, who have invested in training IT professionals.
At 3W, we recognize the potential of our closest neighbour, the Philippines:
1. They have excellent English language skills.
2. They are more likely to understand Australian culture due to their own Western ideology - a result of many years of American colonization.
3. They are extremely patient, service oriented and competent individuals.
If you decide to give outsourcing a try, make sure to put your trust in a company that will serve your needs. Open communication, great talent pool and highly professional systems are among the things that you should look for.
